Terms of service
Terms of Service
Last updated 2 September 2026
These Terms of Service ("Terms") govern your use of the Sensora Wellness Studio
mobile application and website (together, the "Service"), operated by Sensora
Skincare Inc, doing business as Sensora Wellness Studio ("Sensora", "we", "us").
579 Bergen Boulevard, Ridgefield, NJ 07657
(551) 242-7924
hello@sensoraskin.com
By creating an account or using the Service, you agree to these Terms. If you do
not agree, please do not use the Service.
1. WHO MAY USE THE SERVICE
You must be 18 years of age or older to create an account. The Service is
intended for clients of Sensora Wellness Studio located in New Jersey, United
States.
2. WHAT THE SERVICE DOES
The Service allows you to book appointments, view your treatment history and
skin record, follow aftercare guidance, track treatment courses, manage
memberships and rewards, and communicate with the studio. The app is provided
free of charge.
3. TEXT MESSAGE PROGRAM
Program description. Sensora Wellness Studio operates a text message program
that sends account and appointment messages to clients who opt in.
How you opt in. You opt in by entering your mobile number in the Sensora app or
on our website, beneath a written consent statement, and tapping "Send me a
code". Providing your mobile number and submitting the form is your express
written consent to receive the text messages described below. Consent to receive
text messages is not a condition of purchasing any goods or services from
Sensora.
What we send. One-time sign-in codes, appointment confirmations, appointment
reminders, appointment changes and cancellations, and post-treatment aftercare
reminders for services you have booked.
Message frequency. Message frequency varies and depends on your appointment
activity.
Cost. Message and data rates may apply. Sensora does not charge for these
messages; charges from your mobile carrier are your responsibility.
How to opt out. Reply STOP to any message at any time to stop receiving text
messages. You will receive a single confirmation that you have been
unsubscribed, after which we will send no further texts. You may also opt out by
calling (551) 242-7924 or by removing your mobile number in the app.
How to get help. Reply HELP to any message, call (551) 242-7924, or email
hello@sensoraskin.com.
Supported carriers. Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to your carrier's network and is not guaranteed.
Your mobile information. No mobile information will be sold, rented, or shared
with third parties or affiliates for marketing or promotional purposes. Mobile
opt-in data and consent are never shared with any third party for marketing.
Your mobile number is shared only with the messaging service provider that
delivers these messages on our behalf, solely for that purpose. See our Privacy
Policy at https://sensoraskin.com/policies/privacy-policy
4. THE SERVICE IS NOT MEDICAL ADVICE
Sensora provides non-medical aesthetic and wellness services. The app tracks
treatment intervals, washout periods and the information on your file, and will
tell you when something appears unsafe.
The app does not clear you for treatment. Only your practitioner does that, in
person, on the day of your appointment. Nothing in the Service is a diagnosis, a
treatment recommendation, or a substitute for care from a licensed medical
professional. If you have a medical concern, consult a physician.
5. INFORMATION YOU PROVIDE
You agree that the health and skin information you provide is true and complete,
and that you will update it before each treatment if anything changes. The
Service makes safety determinations using this information. Incomplete or
inaccurate answers make the Service less safe, not more convenient.
You are responsible for informing your practitioner in person of any medication,
condition, pregnancy, recent treatment or allergy relevant to your appointment,
whether or not it is recorded in the app.
6. APPOINTMENTS, CANCELLATIONS AND PAYMENT
Appointments are reserved exclusively for you. The studio requires 24 hours
notice to change or cancel an appointment. Booking through the Service does not
alter the studio's cancellation policy, which is available at the studio and may
be updated from time to time.
Treatments are booked through the Service and paid for at the studio. No goods
or services are sold to you inside the app.
7. YOUR ACCOUNT
Keep access to your mobile number and email address secure. Anyone able to
receive your sign-in codes can access your account. Notify us immediately at
(551) 242-7924 if you believe your account has been accessed without your
permission.
You may delete your account at any time from within the app. Deletion removes
your account and associated records from the app. Records the studio is required
to retain for its own business or legal purposes are kept separately in
accordance with our Privacy Policy and applicable law.
8. ACCEPTABLE USE
You agree not to misuse the Service, including by attempting to access another
person's account, interfering with its operation, using it to harass studio
staff, or using automated means to access it.
9. INTELLECTUAL PROPERTY
The Service, including its content, design and software, is owned by Sensora
Skincare Inc and its licensors and is protected by applicable law. You are
granted a limited, personal, non-transferable licence to use the Service for its
intended purpose.
10. DISCLAIMERS
The Service is provided "as is" and "as available". To the fullest extent
permitted by law, Sensora disclaims all warranties, express or implied,
including merchantability, fitness for a particular purpose, and
non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or that
reminders and notifications will always be delivered on time. Do not rely solely
on the Service for time-sensitive aftercare; follow the written aftercare
instructions given to you at the studio.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sensora Skincare Inc, its officers,
employees and contractors will not be liable for any indirect, incidental,
special, consequential or punitive damages, or any loss of data, arising out of
your use of the Service.
Nothing in these Terms limits liability that cannot be limited under applicable
law, including liability for personal injury caused by negligence.
12. GOVERNING LAW
These Terms are governed by the laws of the State of New Jersey, without regard
to its conflict of law provisions. Any dispute will be brought in the state or
federal courts located in Bergen County, New Jersey.
13. CHANGES TO THESE TERMS
We may update these Terms. The "Last updated" date above will change, and
material changes will be communicated in the app. Continuing to use the Service
after a change means you accept the updated Terms.
14. CONTACT US
Sensora Skincare Inc
579 Bergen Boulevard, Ridgefield, NJ 07657
(551) 242-7924
hello@sensoraskin.com